Shipping Info

1,Production & Shipping Timeline 

We craft and ship your custom puzzle with care.

*made Production: 5 Business Days
Each puzzle is made to order just for you.

*Shipping Transit: 12-19 Business Days
Safely delivered via our trusted shipping partners.

*Remote Areas: + A Few Extra Days
Delivery to remote locations may take slightly longer.

⚠️Note: All timelines are estimates in business days (Monday-Friday, excluding holidays) from the date your order is placed.

2,Shipping Costs

*Free Standard Shipping
Enjoy free shipping on all orders across the continental U.S.

*Remote Area Surcharge: $19.99
A fee applies to orders shipped to remote locations (e.g., Alaska, Hawaii, and certain territories).

Your cart will automatically update if a remote area fee applies at checkout.

3,Track Your Order 

Once your puzzle ships, you will receive an email with a tracking number.

4,Need Help?

For full details on address changes, lost packages, or other inquiries, please visit our full Shipping Policy or Contact Us.