Shipping Info
1,Production & Shipping Timeline
We craft and ship your custom puzzle with care.
*made Production: 5 Business Days
Each puzzle is made to order just for you.
*Shipping Transit: 12-19 Business Days
Safely delivered via our trusted shipping partners.
*Remote Areas: + A Few Extra Days
Delivery to remote locations may take slightly longer.
⚠️Note: All timelines are estimates in business days (Monday-Friday, excluding holidays) from the date your order is placed.
2,Shipping Costs
*Free Standard Shipping
Enjoy free shipping on all orders across the continental U.S.
*Remote Area Surcharge: $19.99
A fee applies to orders shipped to remote locations (e.g., Alaska, Hawaii, and certain territories).
Your cart will automatically update if a remote area fee applies at checkout.
3,Track Your Order
Once your puzzle ships, you will receive an email with a tracking number.
4,Need Help?
For full details on address changes, lost packages, or other inquiries, please visit our full Shipping Policy or Contact Us.